Sending parcels internationally can be more complicated than it seems. Delays or blocked shipments often happen not because of slow transport, but due to missing information or documentation. Here are essential tips to help your international shipments arrive safely, quickly, and without extra fees.
- Always Check with the Recipient Before Shipping
- Ask if they are prepared to pay import taxes.
- Be aware that in some countries, customs may charge the sender instead of the recipient if information is missing.
- Verify Recipient Contact Information
- Ensure the phone number and email are valid and reachable.
- Incorrect information = shipments can get stuck at customs immediately.
- Packages Are Not Automatically Cleared Anymore
- Customs authorities in many countries have updated their clearance procedures.
- Learn the requirements and documents needed for each destination country.
- If your shipment isn’t moving, contact your courier immediately—don’t wait until it’s returned.
- Delays Are Often Not Due to the Courier
- The main cause is usually “waiting for recipient confirmation / documents”.
- Previously Acceptable Items May Now Require Additional Documents
- Regulations change quickly—prepare all necessary documents from the start to avoid delays.
- Value and Item Description Determine VAT / Duty
- Vague descriptions or unreasonable declared values → shipments may be held, require proof of value, or be re-assessed.
- Clear and detailed descriptions → faster customs clearance.
- Check for Restrictions and Prohibited Items
- Some items previously allowed may now require special permits or may be restricted entirely.
- Notify the Recipient in Advance
- Inform them about taxes, required documents, or item restrictions.
- Proper notification helps the shipment reach the recipient quickly and safely.
